PostFinance lays the foundations for innovative solutions

Customers receive a flexible and future-oriented service landscape - thanks to a high-performance integration platform.

Flexible IT landscape for innovative offers

PostFinance is the leader in the Swiss payments market with a market share of more than 60 percent. It accompanies us throughout our lives in financial matters: The grandmother transfers her grandchild's birthday money by inpayment slip, the teenager tops up his iTunes balance, electronic bank deposits are made.

PostFinance has proven to be an innovation driver in the field of digital services: Introduction of e-banking (1998), shopping by mobile phone (2005), smartphone app for mobile payments (2010) and the financial management tool E-Cockpit (2012).

PostFinance sets standards: high availability, reliability and high fault tolerance. Every payment goes through numerous processing steps and systems until the transfer is successfully executed.

The IT infrastructure for processing day-to-day business comprises 50 systems, which are linked together via a thousand interfaces. These systems are integrated via a central integration platform that acts as the hub for the entire PostFinance.

Peak loads such as AHV payments, for example, generate an average volume of 2.5 million messages per day in day-to-day business. In addition, 400,000 image files have to be processed daily and, at peak times, 300,000 PDFs per hour.

The non-functional requirements are very heterogeneous: from message sizes between 1 KB and 8 GB, high-performance event processing, synchronous service calls to batch data replications.

In order to be able to continue to bring good ideas to market quickly, the IT landscape must demonstrate flexibility. For example, time-to-market is crucial for innovative offers such as topping up iTunes credit.

«PostFinance offers its customers unique benefits with innovative business solutions - this places the highest demands on IT all round.»
Alex Kern IT-Architekt, ipt

Easier banking for customers thanks to the future-oriented integration platform

The existing platform will be modernized and replaced by the Oracle Service Bus (OSB). This provides a flexible and future-oriented service landscape. The Oracle Service Bus is at the centre of the entire IT landscape and takes on a central role as a player in business processes.

PostFinance and ipt worked closely together over a period of three years to build the new platform and migrate the current integrations step by step.

«The Oracle Service Bus enables future integrations on an extremely robust and high-performance platform. In this way, we make banking easier for our customers with innovative, highly available IT solutions.»
Dr. Patrick Hofmann Head of IT Infrastructure and Deputy Head of IT, PostFinance

Thanks to a tailor-made architecture, all non-functional requirements could be taken into account. The automated rollout process, which was embedded in the company's internal release management system, guarantees a successful go-live.

During implementation, ipt supported PostFinance with its many years of experience as an integration specialist with Oracle know-how. Together with PostFinance specialists, the requirements were worked out on site. Thanks to the direct access to the product manufacturer, PostFinance's wishes (extensions to the OSB) could be incorporated directly into Oracle's product management.

In order to keep the quality of the development high now and in the future, all requirements are constantly tested. Quality and success can be guaranteed through highly automated and consistent functional and non-functional testing, which is constantly being improved.

PostFinance gains many advantages with the new high-performance platform

The integration platform runs reliably and with high availability. Quiet releases are possible thanks to the high degree of maturity of the rollout process. The step-by-step migration does not affect the end users.

Future integration requirements can be ensured flexibly, promptly and therefore more cost-effectively.

The timely provision of services and integrations reduces the time to market for business applications. New business areas can be developed faster.

This was achieved

Basis for innovative solutions

High availability

More flexibility

Shorter time to market

«In ipt we have found a partner who is pulling in the same direction as us - a commitment that goes far beyond technical know-how and conceptual consulting.»
Dr. Patrick Hofmann Head of IT Infrastructure and Deputy Head of IT, PostFinance

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