Application Managed Services

Application Managed Services

Are your resources and/or your know-how not sufficient to maintain your specialized applications?

We take responsibility for the further development and operation of your self-developed specialized applications and integrations. Depending on your needs, we also offer this based on cloud technologies with Azure, AWS or Google Cloud Platform.

Together, we evaluate the modular Application Managed Service solution that fits your needs, consisting of the following components:

  • Engineering & Development
  • Continuous improvement
  • Automation
  • Maintenance
  • Operating Support

Engineering & Development

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Engineering & Entwicklung

  • Engineering (construction and further development) of platforms

  • General development and enhancement of applications on-premises and cloud native

  • Engineering of application integrations

  • Migration of applications to the next technology stack or to the cloud

Continuous improvement

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Continuous improvement

  • Development and updating of guidelines
  • Develop a proposal for optimizing organization and technology
  • Optimization of performance and sizing
  • Creation and updating of runbooks for the business organization

Automation

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Automation

  • Development of an automated check for compliance and weaknesses
  • Proactive system monitoring through automation in monitoring and logging
  • Implementation of established DevOps concepts like CI/CD and IaC
  • Development of self services for DevOps and application teams

Maintenance

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Maintenance

  • Automated monitoring of the application for compliance and vulnerabilities
  • Prompt application of security patches
  • Import minor updates of the required libraries
  • Maintenance of the application code​​​​​​​

Operating Support

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Operating Support

  • Takeover of 2nd or 3rd level support according to SLA (Service Level Agreement)
  • Fast processing of incidents
  • Guarantee of know-how (technology and customer context) by ipt Team

Your expert for Appliaction Managed Services

Please contact us.

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