Insurance companies can use a cloud-based automation platform to significantly accelerate the release cycle and thus improve the quality of the delivered applications with much less effort.
Author: Cyrill Rüttimann
In the insurance business, the integration of the customer into digital business processes is in full swing. Insurance companies are launching new versions of their customer portals one after the other, or delivering tactical features on a weekly basis in order to differentiate themselves from the competition. Many insurers are planning to use cloud-native applications to deliver new features even faster. However, with heterogeneous tool landscapes for the provision of infrastructure (infrastructure as code), the packaging of applications (continuous integration) and processes for installation in the IT environments (continuous delivery), which have grown organically over the years, the required speed is very cost-intensive and error-prone. This is especially true in the area of security, where security vulnerabilities in open source components such as libraries or container images are published on a daily basis (DevSecOps). For this reason, it can make sense to invest in more flexible, efficient and consistently automated provisioning processes.
The provision of new features in the form of digital customer services has become a new differentiator for insurers in the course of digitization. Customers want to use the functions 24x7 and 365 days a year. A failure or security vulnerability immediately results in reservations in the market about the quality of the offering.
These are the top four challenges facing insurers:
With the introduction of a strategic automation platform, the top 4 challenges can be addressed:
Invest in the future with a strategic automation platform for infrastructure and application delivery. A solution can be developed together with ipt with the following business benefits:
The following business value contributions in different dimensions can be realized with the proposed solutions:
The following is required from a technological point of view
The following technologies can be used
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