Using cloud-native services from the Microsoft Azure Cloud, Swiss Re P&C Solutions develops innovative digital solutions for its clients.
In times of digital transformation, not only efficiency gains can be achieved, but above all new risks can be addressed with innovative digital solutions. While technology plays a central role in this, it is the people behind it who, with their innovative power, agile way of working and solid business and integration architecture, can successfully implement such projects. ipt is a long-standing strategic partner of Swiss Re in order to implement such projects profitably.
With the help of cloud-native services from the Microsoft Azure Cloud, Swiss Re P&C Solutions develops innovative digital solutions for its clients. The solutions are based on the latest technology and use a variety of data as a basis for opening up new risks and business areas in a digital market environment in addition to the traditional business areas of a reinsurer.
The efficient use of large amounts of data is essential in order to be able to answer relevant questions in risk assessment and claims management. For example, weather and natural catastrophe data can be used not only in the assessment of natural hazards and their effects, but also in the context of operational risks. Consequently, a smart integration architecture is needed to efficiently and consistently process and provide this data. With Azure Data Services, for example, automated pipelines can be developed in data factories that can process large volumes of data in a robust and fast manner. In concrete terms, technology thus enables a broad use of data and thus promotes innovation and the development of new business solutions based on a robust and scalable infrastructure.
Digitisation is creating new links between Swiss Re and its clients. Communication takes place not only between people using digital means such as email, but also between systems via API interfaces. This also raises expectations of continuous and smooth communication and data exchange. Swiss Re and its clients are not only striving for new business solutions to better understand and hedge risks, but also want to make use of technology in such a way that a high level of user acceptance is achieved in the form of a good user experience, performance and efficiency are compatible with tailor-made solutions, and integration scenarios can be supported and expanded flexibly.
In summary, four challenges can be identified:
For customers, efficient processing at the conclusion of the contract as well as during claims settlement is extremely important. At the same time, two thirds of global losses are not insured. Efficient scaling is required.
Specific risks and scenarios require specific solutions. Flexibility is therefore needed to allow customization and standardization.
Continuous change also means keeping the «technical debt» as low as possible. To prevent legacy from becoming a blocker for innovation, extensible and scalable platforms and architectures are needed.
To open up new business areas and to be successful in digital markets, a flexible architecture in a public cloud environment must support various integration scenarios simultaneously.
ipt supports Swiss Re with concepts and development to translate these requirements into solutions. A central element of this is an adaptive, modern cloud and integration architecture, where the technical experts from ipt and Swiss Re jointly lay the foundations for solutions:
For simple and efficient conclusion of reinsurance, claims handling and payments.
For better business management, more comprehensive risk assessment and risk management.
For simple scaling and expansion including full integration into the existing IT landscape.
To enable efficient growth and expansion into new markets.
The following is required from a technological point of view
Cloud-native applications typically meet these requirements, and allow;
The following was used: